22 Jan 2013

Office cubicles - the non-social medium

I sit with my back to the people I work with - I am sick of this!

When people visit my "office" they enter the cubicle from behind; some are so "well mannered" that they "hover" because they don't want to disturb me. Hey, news flash - having someone hovering in the background is really, really disturbing.

I work as a technical writer in an IT development environment. Often I think I’d like a quiet space with no interruptions, but sooner rather than later, I need to get up and talk to someone – that is, creep up behind them with my list of questions. Now we have email and instant messaging to keep in touch, but we have had to create rules and "netiquette" to dictate how and when we can contact each other in this social world.  Many people plant headphones on to avoid distractions – that kind of body language sends a pretty clear message. Are we really more interactive and social nowadays?

Teams are heading towards a more "agile" style of development where a key feature is daily meetings. If the morning meeting is the only aspect of agile you adopt you are still doing well – the communication between people on the same project is crucial for success.

I suspect a new arrangement of the office furniture might go a long way towards improving communication. Several years ago I worked at a stock broking firm - the brokers all sat either side of a very long table with their screens full of data down the middle. They faced each other. If they needed to talk to someone it was really easy to catch their eye. This worked.

Way back in the day before we all had computers on our desks I worked in an office where we arranged ourselves with our backs to the wall and we could face each other across the room – yes, we were developers (coding onto data sheets for punch cards). We still had a quiet space each, but contact was easy.

I sometimes think the current cubicle world is arranged the way it is because it is much easier to set up the cabling needed. I’d like to remove the cubicle walls and turn the desks around – technicians will need to come up with a new cabling diagram but this is achievable. We can still work quietly, but chat more quickly if necessary. People who don’t want to be disturbed can still stick their headphones on. This could go along way to reducing the amount of mis-communication.

12 Jan 2013

Back to blogging - the social media explosion

Social media has worked its way into our daily lives. I read a lot of blogs, and I did start this one some time ago for personal writing, but I only wrote in fits and starts.

Recently, I've enrolled in an online course entitled e-Learning and Digital Cultures - the main focus for me is the "elearning" part, but I'm definitely interested in how we can use digital and social media to present courses, classes, and technical information in general.

Anyway, the course doesn't start till the end of January, but already (a month early) we students have received notices suggesting we get accounts on Facebook, Flickr, Twitter, Blogger or Wordpress, ... and the list goes on.

Which brings me back to this blog.

I had originally wanted to have a bit of a tech blog - I answer a lot of Word and Help questions at work as a technical writer, but work kept me busy enough and my tech ideas went into tips and tricks there (and they pay me). Which unfortunately meant that this blog has languished idly on a virtual beach waiting for a few words of wisdom to drop by.

So with my focus now on the course, the blog has been resurrected. It contains some old snippets of ideas, that may not make a lot of sense, and some lists of things that would be interesting to think and write about. I decided I may as well leave them in, even though some of the links no longer work.

Over the next few week, I'll make posts on e-Learning, social media, and technical writing, and I'll write up some new stuff about the new DSLR camera I got just around Christmas time. I'm sure a blog is exactly the sort of procrastination tool I can use instead of doing assignments.

Looking forward to the new year ...

Margaret